Refund policy

We offer a 14-day hassle free return policy for all of our products purchased at full retail price from MirrorsDelivered directly.  If you are not totally satisfied with your purchase, we’ll get you setup with a refund or exchange within 14 days of purchase. Returns are refunded to the original payment method used during purchase. Credit card purchases are subject to an additional 4% fee to cover processing fees.  MirrorsDelivered, at its discretion, reserves the right to charge a restocking and repacking fee of up to 25% if products or packaging are returned in poor condition, or if there are missing components, accessories, or missing packaging. In addition, MirrorsDelivered reserves the right to not issue a refund or exchange at all if the return is missing components, accessories, packaging, or if products are damaged due to misuse or negligence. Shipping charges are the responsibility of the buyer, and the original shipping charges are non-refundable. Sale items, floor models, and discounted items are final sale and not eligible for returns, refunds or exchanges.  Mirrors that are installed are final sales, no returns/exchanges.

To be eligible for a return, your mirror cannot be installed.

To start a return, you can contact us at info@mirrorsdelivered.com. 

You can always contact us for any return question at info@mirrorsdelivered.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We do not accept returns if the purchased mirrors have been installed. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You can exchange any mirror purchase for no extra cost. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 14 business days have passed since we’ve approved your return, please contact us at info@mirrorsdelivered.com.